Frequently Asked Questions

Everything you need to know about FREE11

Important: About Your Balance

Free Coins are virtual reward tokens with no monetary value. They cannot be withdrawn as cash or converted to legal tender. Exchange rate: 1 coin = ₹0.20 (flat rate, all products). Min wallet balance to redeem: 100 coins for your first ever redemption on the Starter Pack (a real ₹25 voucher, once per account), 1,000 coins thereafter. Max daily redemption: 5,000 coins (= ₹1,000/day). Coins expire 30 days after they are earned. Vouchers are delivered to your registered email address, normally within 48 hours of the order.

Common Questions

Still have questions?

Our support team is here to help you with any queries.

FREE11 is a skill-based entertainment platform. No deposits or cash wagering. Your in-app balance (legally defined as Free Coins) is a non-monetary promotional benefit only — not real money, not withdrawable, not transferable.

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