Privacy Policy

We collect name, email, phone number, date of birth (for age verification), device information, and usage data related to your activity on the platform.

To provide the platform, process payments, deliver rewards, send notifications, prevent fraud, and improve our services.

We do not sell your personal data. Information is shared only with necessary service providers (such as payment gateways and reward partners) and when required by law.

The KHUSH voice assistant processes voice inputs in real-time using browser APIs. We do not record, store, or share any voice data.

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact support@free11.com. We will respond within 30 days.

Designation: Grievance Officer, FREE11 Technologies Private Limited

Email: grievanceofficer@free11.com

Postal address: Vinca, Nahar Amrit Shakti, Andheri East, Mumbai, Maharashtra 400072, India

You may also approach the Data Protection Board of India.

We may update this Privacy Policy. Continued use after changes constitutes acceptance.

In addition to the data described above, we collect and process activity data related to your engagement with platform economy features, including:

• Unlock interactions — when and how you unlock locked coins (e.g. method used, coins unlocked)
• Boost usage — activation of reward boosts, duration, and outcomes
• Live engagement activity — micro-predictions, participation in live match events, and related outcomes

This data is used to:

• Improve your user experience and personalise content
• Optimise reward distribution and platform fairness
• Personalise engagement prompts and activity suggestions
• Enforce daily limits and prevent abuse

This data is handled with the same protections described in Sections 1–3 above.

Effective April 2026, the FREE11 app UI refers to your Free Coin holdings as "balance", to earning activity as "unlocking", and to redemption as "getting" a product. This is a presentation change only — the categories of data collected and processed, and the privacy protections in Sections 1–8 above, are unchanged.

We and our advertising partners — Google AdSense, Google AdMob, and Monetag — use cookies, mobile ad identifiers, and similar technologies to serve ads on FREE11, measure ad performance, and, where permitted, personalise the ads you see based on your visits to this and other websites/apps.

Google, as a third-party vendor, uses cookies to serve ads on our platform. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to FREE11 and/or other sites on the Internet. You may opt out of personalised advertising by visiting Google Ads Settings (adssettings.google.com), and you can learn more about how Google uses data at policies.google.com/technologies/partner-sites.

You can control or disable cookies through your browser or device settings. Disabling cookies may affect ad relevance but will not block access to the platform.